From the Desk of Bob Carr
President & CEO, TLC Incorporated
One question I hear all the time is:
“Bob, I’ve had water problems in my yard for years. If I hire TLC to handle my drainage issue, can you guarantee your solution will work? And if it doesn’t, will you come back and fix it?”
Here’s my answer: Yes – and here’s why.
At TLC, we don’t do “band-aids” or shortcuts when it comes to drainage. We design and install systems that are meant to permanently solve your water issues — whether that means French drains, re-grading, downspout extensions, sump tie-ins, or a combination of solutions.
We stand behind our work with a written guarantee: if the system we propose and install does not solve the specific drainage issue we were hired to fix, we will come back and make it right at no additional cost to you. Period.
That’s the difference between TLC and a lot of the “fly-by-night” contractors out there. Many will throw a pipe in the ground, collect a check, and disappear when the problem comes back. We’ve been serving Maryland, Virginia, and DC homeowners for more than 40 years — and we’re not going anywhere.
When you hire TLC, you’re not just buying a drainage system. You’re buying peace of mind, knowing your problem will be solved, and knowing we’ll stand behind our work for years to come.
Our Industry-Leading Warranty
At TLC, we’re so confident in the quality of our drainage systems that we back every installation with a 7-year warranty on labor, materials, and design — the strongest in the industry.
That means if anything goes wrong with the way we installed it, the materials we used, or even the design itself, you’re covered. No finger pointing, no excuses. Just peace of mind that your investment is protected for years to come.
Most contractors can’t (or won’t) make that promise. We do — because we know our systems are built to last.
How a Downspout Extension Works with a French Drain
Here’s a simple example of how TLC often solves the problem — by extending your downspouts underground and tying them into a French drain system:
This keeps water away from your home’s foundation and prevents it from pooling in your yard.
Serving Homeowners Across Maryland
🌧️ No Matter Where You Live — TLC Has You Covered! 🌧️
Whether you’re in Severna Park, Severn, Upper Marlboro, or anywhere across Maryland, TLC will take care of your yard drainage problems with a custom TLC Yard Drainage Solution.
Don’t let standing water ruin your lawn, foundation, or peace of mind — we design it, we install it, and we guarantee it.
— Bob Carr
President & CEO, TLC Incorporated